Job Description

We are thrilled to offer an opportunity to join the Mercedes-Benz of Croydon team as a Vehicle Maintenance Technician. This pivotal role involves ensuring that all vehicles serviced at our dealership meet the high standards of performance and safety associated with the Mercedes-Benz brand.

Become Part of Hedin Automotive

Hedin Automotive, a leading player in the global automotive dealership sector, includes multiple Mercedes-Benz locations in South London, such as Brooklands, Croydon, West Bromley, and Dartford. Our goal is to deliver an exceptional customer experience that aligns with the premium quality of Mercedes-Benz automobiles.

Role Overview: Vehicle Maintenance Technician

As a Vehicle Maintenance Technician at Mercedes-Benz of Croydon, you will be responsible for performing diagnostic procedures, maintenance, and repairs to ensure that our clients' vehicles are in excellent condition. This role is essential for maintaining the performance and reliability of the vehicles serviced at our facility, reinforcing our brand's commitment to excellence.

Key Responsibilities of the Vehicle Maintenance Technician

• Conduct comprehensive vehicle diagnostics, routine maintenance, and repairs on a variety of Mercedes-Benz models.
• Utilize advanced diagnostic tools and software to identify and resolve mechanical and electrical issues.
• Ensure all work is completed in a timely manner with a focus on quality and safety.
• Collaborate effectively with service advisors and other team members to provide outstanding customer service.
• Maintain accurate service records and communicate service needs to clients and management.
• Stay updated on the latest automotive technologies and service techniques through continuous training.

Essential Candidate Qualities

The ideal candidate will possess a strong aptitude for technical and mechanical tasks, combined with a proactive approach to problem-solving. The following attributes and qualifications are essential:

• Proven experience as an automotive technician, preferably with a focus on premium brands.
• Minimum Level 3 qualified in light vehicle maintenance and repairs.
• Certification from a recognised automotive training programme.
• Excellent analytical and diagnostic skills with attention to detail.
• Outstanding organisational skills and ability to work efficiently under pressure.
• Ability to work collaboratively within a diverse team environment.
• Passion for the automotive industry and commitment to elevating customer satisfaction.

Benefits of Joining Our Team

• Competitive salary with performance-based incentives.
• 25 days of annual leave in addition to UK bank holidays.
• Inclusive company pension scheme and life assurance plan.
• Access to our Employee Assistance Programme for health and wellbeing support.
• Opportunities for career development and in-house training.
• A supportive work culture promoting equality and diversity.

Application Process

We invite prospective applicants passionate about automotive excellence to apply for the Vehicle Maintenance Technician position at Mercedes-Benz of Croydon. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Hedin Automotive is an equal opportunity employer. Successful candidates will undergo pre-employment checks, including previous employment verification, address checks, and a standard criminal records check. For more information about our business and values, visit https://www.hedinautomotive.co.uk/.