Job Description

We are excited to welcome a new Service Host to our team at Mercedes-Benz of Bromley. This pivotal customer-facing role will allow you to be a vital part of our clients' journey.

Why Choose a Career with Hedin Automotive?

Located in the vibrant West Bromley area, joining our team provides you with a supportive and progressive workplace environment, allowing you to thrive and grow in the automotive industry.

Role Overview: Service Host Position

As a Service Host, you will be at the forefront of customer service, ensuring every visitor experiences exceptional service. You will be an ambassador for the brand, responsible for greeting clients and assisting them throughout their visit.

Core Responsibilities of the Service Host

• Welcome all guests with a professional and friendly demeanour, ensuring an outstanding first impression.
• Assist visitors with their inquiries, directing them to relevant departments or team members as needed.
• Ensure facilities are well-presented and meet the high standards expected of the Mercedes-Benz brand.
• Manage appointment schedules and client information efficiently to support seamless operations.
• Provide refreshments and ensure guest comfort during their visit.

What We Look For in a Candidate

The ideal candidate will demonstrate a passion for excellence in customer service with strong interpersonal skills. Key attributes include:

• Exceptional communication abilities, with a knack for engaging with diverse clientele.
• Keen attention to detail and commitment to maintaining brand standards.
• A personable, approachable nature with a professional presentation.
• Previous experience in a customer service role is advantageous, though not mandatory as training will be provided.
• Available to work 45hrs per week - 8am til 6pm.

The Benefits of Joining Hedin Automotive

• Competitive salary 
• 25 days of annual leave plus UK bank holidays.
• Inclusive pension scheme and comprehensive life assurance.
• Access to our Employee Assistance Programme, ensuring your wellbeing is supported.
• Professional growth and development opportunities through ongoing training.
• An inclusive and diverse workplace culture welcoming people from all backgrounds.

How to Apply

We invite passionate and dedicated individuals to apply for the Service Host position at Mercedes-Benz of Bromley. Our commitment to diversity and inclusivity ensures that team members from all walks of life feel valued and supported.

Hedin Automotive is proud to be an equal opportunity employer. Successful candidates will be subject to pre-employment checks, including verification of previous employment, address checks, and a criminal records review. To explore our company culture and values, please visit https://www.hedinautomotive.co.uk/.