Hedin Automotive – Mercedes-Benz 

Join our team to become a Parts Advisor 

This role is based at our prestigious Mercedes-Benz dealership in Brooklands KT13 0SL, where we pride ourselves on delivering outstanding parts advice, expert support, and exceptional customer service. 

You will thrive in this role if you possess the following skills and behaviours: 

• Exceptional communication and customer service skills 

• A keen eye for detail 

• Initiative and strong problem-solving mindset 

• Organisational skills as well as the ability to prioritise tasks 

• A strong work ethic and willingness to collaborate as part of a team 

• Ability to manage tasks efficiently 

• Computer literacy and willingness to learn how to use inventory management          systems 

While previous experience as a Parts Advisor would be an advantage, it’s not essential.  If you can demonstrate the right skills and behaviours as listed above, we will provide full training to help you succeed in the role. 

Key Responsibilities of the Parts Advisor 

• Assisting customers with parts enquiries and providing knowledgeable advice 

• Managing parts inventory, including ordering and stocking parts 

• Working closely with the service and sales departments to ensure parts availability for vehicle servicing and repairs 

• Processing orders and completing transactions accurately 

• Maintaining up-to-date knowledge of Mercedes-Benz parts and related technology 

Working Hours 

This role offers a 45 hour week on a 2 week rotating schedule: 

• Week 1: Monday to Friday, 8.00 AM – 6.00 PM 

• Week 2: Monday to Friday, 7.00 AM – 4.30 PM 

In addition, we ask for availability of 1 in every 3 Saturdays to support team operations.   

Why Work With Us 

• Competitive salary package 

• 25 days annual leave plus bank holidays 

• Exceptional discounts on Mercedes-Benz vehicles and accessories 

• Involvement in an inclusive life insurance scheme 

• Preferential rates for vehicle service and maintenance for you and your family 

• Access to discount retail and hospitality clubs, including a Cycle to Work scheme 

• Enrolment in an employee pension plan 

• Access to opportunities for ongoing professional and personal development 

• An inclusive, supportive, and dynamic work environment 

If you are driven to contributing to our renowned vehicle parts division, we invite you to apply. Join us in delivering unparalleled parts advice and support, ensuring the satisfaction and loyalty of our Mercedes-Benz clients. 

Hedin Automotive is dedicated to equality and diversity in the workplace. We welcome applicants from all backgrounds and are keen to include individuals who are passionate about creating an inclusive culture that encourages varied perspectives and innovation. Prompt submission of applications is encouraged to secure your place in our selective recruitment process. 

Hedin Automotive conducts thorough employment checks, including work authorisation, address verification, and criminal record checks, as part of our recruitment process.