About Hedin Automotive

Hedin Automotive stands as a prestigious partner showcasing the revered Mercedes-Benz brand across numerous sites, including Brooklands, Croydon, West Bromley, and Dartford. Our dedication lies in delivering unsurpassed automotive services, upholding the distinguished heritage and reputation synonymous with both Hedin Automotive and Mercedes-Benz.

Exciting Career Opportunity: System Technician - Mercedes-Benz Cars

We are thrilled to announce an exciting career opportunity for a System Technician - Mercedes-Benz Cars at our esteemed Mercedes-Benz dealership in West Bromley. This role focuses on technical diagnostics, maintenance, and repair activities, ensuring the optimal performance and reliability of Mercedes-Benz vehicles, while delivering unparalleled customer service. 

What we are looking for

We are in search of a technically adept and customer-focused candidate with:

• Experience in diagnosing and repairing modern automotive electrical and electronic systems

• Keen analytical ability and a logical approach to problem-solving

• Relevant technical qualifications (IMI, NVQ Level 3, or equivalent in Light Vehicle Maintenance)

• Ability to follow manufacturer instructions and use diagnostic tools effectively

• Strong commitment to delivering quality workmanship and customer satisfaction

• Adaptable, reliable, and eager to keep pace with the latest technologies and vehicle systems

• Excellent teamwork and collaboration skills within a dealership workshop

• Full UK driving licence

Key Responsibilities of System Technician - Mercedes-Benz Cars

• Diagnose electronic and mechanical faults in Mercedes-Benz passenger vehicles using brand-approved diagnostic equipment

• Carry out repairs and maintenance to manufacturer standards, ensuring optimal vehicle performance and safety

• Conduct detailed testing, coding, and calibration of modern vehicle systems, including ADAS, infotainment, hybrid/electric powertrains, and more

• Document technical findings, completed work, and parts usage accurately in the dealership management system

• Collaborate with service advisors and front-of-house staff to explain complex technical issues and repairs in clear, accessible language

• Keep up to date with Mercedes-Benz technical bulletins, training, and new technology rollouts

• Uphold all workshop health and safety and compliance standards

Working Hours
This is a permanent, full‑time position working 40 hours per week.

• The typical working pattern is 8:00am to 4:30pm, Monday to Friday.

• There may be occasional Saturday work on a rota basis, which is paid as overtime.

Why Choose Hedin Automotive

• Competitive salary package

• 25 days annual leave plus bank holidays

• Substantial discounts on Mercedes-Benz products and services

• Inclusive life insurance cover

• Generous vehicle service and maintenance discounts for you and your family

• Access to various discount schemes and employee benefits

• Employee pension schemes

• Options for discounted health and well-being services

• Opportunities for professional and personal growth

• An inclusive, supportive, and dynamic work environment

Submitting Your Application

As a System Technician - Mercedes-Benz Cars at Hedin Automotive, you’ll play a pivotal role in maintaining the performance, safety, and satisfaction of our customers’ vehicles. We embrace diversity and strive for an inclusive and equitable workplace. We encourage applications from all qualified candidates, regardless of background, to join our team and contribute to our legacy.

Hedin Automotive is an equal opportunity employer, committed to conducting comprehensive checks, including work authorisation verification, address validation, and criminal background checks, as part of our selective recruitment process. Early application is recommended to secure this exciting opportunity. Learn more about Hedin Automotive and explore our career opportunities by visiting our website at https://www.hedinautomotive.co.uk/.