An excellent opportunity has arisen at Hedin Automotive Mercedes-Benz Dartford for an organised, results-oriented, and motivated individual to join our management team as an Assistant General Sales Manager. If you are passionate about automotive retail sales, thrive in a dynamic environment, and are determined to deliver exceptional customer experiences, we welcome your application.

Role Overview – Automotive Sales Management and Leadership

As Assistant General Sales Manager, you will support the General Sales Manager in executing the daily sales operation, motivating and developing the Sales Team, and ensuring the highest levels of customer satisfaction and business performance. You will play a vital role in consistently achieving revenue targets and growing our Mercedes-Benz brand by leading with integrity, professionalism, and a passion for excellence.

Main Responsibilities – Assistant General Sales Manager

• Assist in managing the daily operations of the New and Used Sales Department to deliver exceptional results aligned with Mercedes-Benz standards

• Drive sales performance for vehicles, finance, and related products by developing action plans and motivating the sales team

• Support, coach, and mentor the Sales Consultants to enhance their skills, foster team engagement, and achieve departmental targets

• Work collaboratively with colleagues across aftersales, marketing, and administration to deliver an integrated, customer-focused service

• Monitor and manage key sales metrics, stock levels, and profit margins, reporting to the General Sales Manager with accuracy

• Ensure full compliance with FCA regulations, company policies, and Mercedes-Benz brand standards

• Enhance the Mercedes-Benz customer journey by championing a culture of outstanding service and exceeding customer expectations

• Handle customer queries and resolve escalated issues effectively and with professionalism

Ideal Candidate Profile for Assistant General Sales Manager

• Proven experience in an automotive sales management or senior sales executive role, within a franchised retail environment

• Comprehensive understanding of automotive sales processes, targets, and compliance requirements

• Inspirational leadership style and excellent communication skills, with the ability to motivate, develop, and support a high-achieving team

• Strong analytical, organisational, and commercial acumen skills

• Passion for delivering customer service excellence and building lasting relationships

• Sound knowledge of CRM and DMS systems

• Commitment to Hedin Automotive’s values of integrity, teamwork, and inclusion

• Full UK manual driving licence and right to work in the UK

Summary of Role – Automotive Assistant General Sales Manager

• Location: Mercedes-Benz and smart - Dartford

• Working Hours: 45 hours per week

• Schedule: This is a 5‑day flexible working pattern, consisting of four mid‑week days 8:00am–6:00pm and one weekend day. The weekend shift would be either Saturday 9:00am–5:00pm or Sunday 10:00am–4:00pm

What We Offer – Rewards and Benefits for Sales Managers

• Competitive salary with performance-based incentives

• 25 days’ annual leave plus bank holidays

• Substantial discounts on Mercedes-Benz vehicles and accessories

• Life insurance and long-service awards

• Employee assistance programme for wellbeing and financial support

• Preferential rates for vehicle servicing and maintenance for you and your family

• Retail, dining, and leisure discounts through our membership programme

• Cycle to Work scheme and employee pension plan

• Ongoing opportunities for professional growth and career development

• An inclusive, welcoming, and dynamic working environment

If you are ready to step into this pivotal Assistant General Sales Manager position and play a key role at Hedin Automotive Mercedes-Benz, we invite you to apply today.

Closing date for application: Monday 18th May 9am